This service charges payment to your Visa, MasterCard or Discover Card to pay your monthly electric bill. The payment is made automatically each month. This service is available to any customer with a Visa, MasterCard or Discover Card, including those enrolled in the budget billing plan. There is no charge for this service from Carroll White REMC.
Once you are enrolled in recurring Credit/Debit Card Billing, you will receive a bill each month that says, “PAID BY CHECK DRAFT/CREDIT/DEBIT CARD”. We will charge your payments to your account approximately three days before the due date of your bill.
To enroll you must either sign-up for SmartHub on the homepage of our website and follow the instruction or by calling our automated payment phone number at 877–760–6772.
This process may take approximately two billing cycles to complete.
You can cancel Credit/Debit Card Billing at any time by going to SmartHub or calling our automated payment phone number. If a charge to your account is denied at the time of transfer you are subject to the same guidelines and fees as mail-in payments.