What if I don’t have my account number when I report the outage?

Members will always have the option to speak with an REMC representative. To avoid long phone hold times during large outages we suggest using OMS....

What if I still feel like I need to talk to a person to report the outage?

Members will always have the option to speak with an REMC representative. To avoid long phone hold times during large outages we suggest using OMS....

What is an Outage Management System (OMS)?

With OMS, members will be able to check on the status of their outage by phone, from the SmartHub App, or from our website....